Terms and Conditions

Terms of Service

These Terms of Service (the "Terms") govern your use of our custom drinkware OEM/ODM services, website, and any related products or interactions with our company (hereinafter "we", "us", or "our"). By engaging with our services, you (hereinafter "you" or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Service Scope

We provide custom drinkware OEM/ODM manufacturing services, including design, prototyping, production, quality control, and shipment, as agreed upon in our formal quotes and contracts. The specific details of each project (product specifications, pricing, delivery time, MOQ, etc.) will be outlined in a separate written agreement between you and us.

2. Obligations of Both Parties

Your Obligations: You agree to provide accurate and complete information (product requirements, design materials, brand authorization, etc.) necessary for the project. You are responsible for ensuring that all designs, logos, or IP used in the custom products are legally authorized and do not infringe on any third-party rights (trademarks, copyrights, patents, etc.).

Our Obligations: We agree to provide services in accordance with the agreed specifications, ensure product quality meets the standards outlined in the contract, and deliver products on time. We will maintain the confidentiality of your business information and project details, unless required by law to disclose such information.

3. Pricing & Payment

Pricing for our services is based on product specifications, order quantity, customization requirements, and other relevant factors, as detailed in our formal quote. Payment terms will be agreed upon in writing, and late payments may result in additional fees or delays in production/delivery. All payments are non-refundable once production has started, unless otherwise agreed upon in writing.

4. Intellectual Property

All intellectual property rights related to the custom designs, logos, or IP provided by you remain your property. We retain the right to use the final product design (excluding your proprietary IP) for our portfolio or promotional purposes, unless you explicitly prohibit this in writing. You grant us a non-exclusive license to use your provided IP solely for the purpose of manufacturing your custom products.

5. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages (including but not limited to loss of profits, business interruption, or damage to reputation) arising from the use of our services or products, except in cases of gross negligence or willful misconduct on our part. Our total liability for any claim related to our services shall not exceed the total amount paid by you for the relevant project.

6. Termination

Either party may terminate the service agreement if the other party breaches any of these Terms and fails to remedy the breach within a reasonable period (as specified in the contract). Upon termination, you shall pay for all services rendered and products produced up to the date of termination. We reserve the right to terminate services at any time for legal or regulatory reasons.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms or our services shall be resolved through friendly negotiation between the parties. If negotiation fails, the dispute shall be submitted to the relevant court or arbitration institution in [Your Jurisdiction] for resolution.

We may update these Terms from time to time, and the latest version will be posted on our website. Your continued use of our services after any updates constitutes your acceptance of the revised Terms.